(January 13, 2026 Newsletter) Imagine the following scenarios – they’re familiar to you, I’m sure. You ask a colleague to help out on a cross-team project. They’re known for being a bit prickly, so when what they send you is not up to your standards, you thank them and move it forward as is, instead of arguing with them. Another colleague sends you a draft agenda for a meeting that you disagree with. It’s your meeting to run, so technically you have the authority to change it. Because you’ve...

(November 25, 2025 Newsletter) In the list of phrases I find myself repeating often to clients, “Wherever you go, there you are” is at the top of the list. I remember the first time I came across the concept – it was in an iconic scene in the first Austin Powers movie, where he is walking through Las Vegas and says to a stranger “There you are!” She replies, “Do I know you?” “No, but there you are!” He says, laughing as the montage continues. 10-year-old me felt like I had heard wisdom of the...

(November 11, 2025 Newsletter) Last night I was on a flight and couldn’t stop thinking about the ridiculous phrase “We’re flying the plane while building it.” What can I do? Try and put a stop to this madness (one newsletter and LinkedIn post at a time!). While I rebooked flights, changed airports, and waited for delays to resolve, I thought of a few other phrases I’d like us to retire, while we’re at it. Why it matters Your words matter. Your metaphors matter. The signals you send to your...